Thank you for choosing Homa Food. We take great care in packaging and delivering our heritage
condiments so they arrive at your table in perfect condition. Below are the details of our shipping
operations.
- Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving
your order confirmation email. You will receive another notification when your order has shipped.
Please note that during high-volume periods or promotional events, processing times may be slightly
delayed. If there will be a significant delay in the shipment of your order, we will contact us via email. - Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following
standard delivery options:
Standard Shipping: 3-5 business days
Note: Delivery delays can occasionally occur due to carrier-specific issues or extreme weather. - Packaging & Handling
Because we ship specialty food products and glass-bottled condiments, we utilize specialized protective
packaging to ensure your items are secure during transit. We take extra steps to prevent physical
damage so your food arrives safe and ready to enjoy. - Order Tracking
Once your order ships, you will receive a Shipping Confirmation email containing your tracking
number(s). The tracking link will become active within 24 hours. - Damages and Issues
We stand behind the quality of our products. If your order arrives damaged or if the glass packaging is
compromised, please save all packaging materials and damaged goods. Contact us immediately at our
support email with a photo of the damaged item, and we will arrange a replacement or refund. - International Shipping
At this time, we only ship domestically. We do not offer international shipping for our food products, but
we hope to expand our delivery zones in the future.
Questions about your shipment?
If you have any further questions or need assistance with an existing order, please contact
us at support@homafood.com.